You’ve been looking forward to your Marbella trip for months. You land at Málaga airport, drive through the mountains, and arrive at your villa. The door opens and… it’s stuffy, musty, and cold. The fridge is empty. The beds are unmade. The pool needs attention. Not exactly the homecoming you imagined.
Now imagine the alternative: you arrive and the AC is already at your preferred temperature. The windows have been opened to freshen the air. Fresh linen is on the beds. The fridge has milk, water, wine, and fresh bread. There’s a welcome pack with local treats. Fresh flowers on the dining table. Your villa feels like home from the first second.
That’s our pre-arrival preparation service. Pia Barcelo coordinates everything before you land, using our key holding access to prepare your property exactly how you want it. We deep clean, set up the villa, stock the fridge (to your list or our standard welcome pack), and make sure everything is perfect.
What’s Included
- Full property clean (deep clean if the property has been closed up)
- Fresh bed linen and towels on all beds
- AC set to your preferred temperature
- Windows opened to air the property, then closed and secured
- Fridge stocked with your specified items or our standard welcome pack
- Fresh flowers (optional)
- Any specific requests — we’re flexible and nothing is too much trouble
This service is available for both owners returning to their property and for holiday rental guests where you want to offer a premium welcome experience. Call or WhatsApp to arrange.
Frequently Asked Questions
Can you stock my fridge before I arrive?
Yes. Send us your shopping list via WhatsApp and we’ll have everything ready before you arrive. We can also provide our standard welcome pack with essentials like milk, water, wine, bread, and local treats.
How far in advance should I book pre-arrival preparation?
Ideally at least 48 hours before your arrival. For fridge stocking, 3-4 days is better to ensure we can source everything. For regular clients whose preferences we know, even 24 hours is usually sufficient.